MS Action a disability therapy centre, helping adults and children who have Multiple Sclerosis, Cerebral Palsy, Autism, Brain Injury and other Neurological conditions. It provides complementary and mainstream therapies to it's members and; their carers.

Privacy Policy


MS Action GDPR Privacy Policy

Effective Date: 1st November 2023

MS Action
("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and manage your personal data in compliance with the General Data Protection Regulation (GDPR).

2. Data Controller

MS Action is the data controller for the personal data we collect. If you have any questions regarding this policy or your personal data, you can contact Sara at:

Mailing Address:
MS Action Limited Unit 17 Waltham Park Way, Billet Road, Walthamstow, London E17 5DU

Email Address:
Phone Number: 0208 531 9216

Collecting Data

3. Personal Data We Collect

We collect and process various types of personal data, which may include but are not limited to:

Name, contact details (email, phone, address)
Personal Medical details
Medical restrictions
Payment information
Feedback and reviews

4. Purpose of Data Collection

We collect and process personal data for the following purposes:

Managing reservations and bookings
Providing tailored services
Sending promotional offers (with consent)
Improving our services and customer experience
Responding to inquiries and feedback
Complying with legal obligations

Your Rights

9. Customers Rights

You have the right to:

Access your personal data
Correct inaccuracies in your personal data
Withdraw consent
Erase your personal data
Restrict or object to processing
Data portability

10. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies. You can manage your preferences through your browser settings.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The most recent version will be available on our website.

Contact Us

12. Contact Us Details

If you have any questions or requests regarding your personal data or this Privacy Policy, please contact us using the information provided in Section 2.

By continuing to use our services, you consent to the practices outlined in this Privacy Policy.

Experience the transformative power of MS Action

Enriching lives, one therapy at a time. Join us on your journey to well-being!

MS Action Charity, Caring for the public